[How To] Fix Error 14 in iTunes While Upgrading to iOS 5

by Mahesh Kukreja · 27 comments

in Apple

Recently while upgrading my friend’s iPhone 4 to iOS 5, I was facing error 14 in iTunes. I tried to restore a couple of times. I even tried by putting the iPhone in pwned DFU mode using iReb. But no success.

Fix Error 14 iTunes

[Image via Flickr]

I googled the problem to find the solution. Error 14 in iTunes is caused because of a corrupt iOS 5 IPSW file.

How To Fix Error 14 in iTunes?

Note: This solution works for all iOS versions (iOS 5 & earlier)

If you’re upgrading to iOS 5 via iTunes directly:

1. Delete the previously down­loaded software update file which you will find in this loca­tion depend­ing on your system:

Mac: /users//Library/iTunes/iPhone Soft­ware Updates

Windows XP: System Drive:/Doc­u­ments and Settings/Application Data/Apple Computer/iTunes/iPhone Soft­ware Updates

Windows 7: System Drive:/Users/Your Username/App Data/Apple Computer/iTunes/iPhone Software Updates

If you faced the error while upgrading your iPad or iPod, the last location path will change:

../iTunes/iPod Software Updates or ../iTunes/iPad Software Updates

2. Now, restart iTunes & begin the update again. This time iTunes will download a fresh copy of software update file.

If you’re trying to restore by using the downloaded iOS 5 IPSW file:

1. Re-download the IPSW file.

2. Now, restore to this newly downloaded IPSW file via iTunes.

If you have any questions or difficulties, feel free to ask below.

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